Shopping Cart
now in your cart 0 items


Conditions of Use

Conditions of Use

Our contract
When you order a product from, you will be sent an e-mail confirming receipt of your order and containing the details of your order. Your order is deemed to be an offer to Basildon Paints to purchase a product which is accepted by Basildon Paints when the goods are dispatched to you.

Please read our Returns Policy for full details.

Pricing and availability
Basildon Paints make every effort to ensure that the products that are sold through the website are correctly priced, however occasionally mistakes may happen. To avoid any possible problems Basildon Paints will check prices during the course of the procedure of despatching an order. In the situation that the correct price of a product is lower than the published price on the website, you will be charged the lower amount and the product despatched to you. If the correct price is higher than the published price on the website, Basildon Paints will contact you for instructions as to proceeding with the order at the correct price or cancelling.

Basildon Paints give an 'indication' with regard to availability of products sold through the website. This is a guide only and the times indicated for delivery should be taken as a best estimate. Further information regarding individual orders availability and delivery times can be provided to customers via email, if required. Enquiries to Basildon Paints will be responded to as promptly as possible and with as much information as possible.

Description of goods
Basildon Paints makes every reasonable effort to ensure the descriptions of goods and the prices shown on it's website are accurate. The descriptions and photographs of goods displayed on the Basildon Paints website are shown to provide an approximate idea of them. No guarantee or representation is made as to their accuracy.

All transactions with Basildon Paints will be in Great British Pounds (Sterling).

Security makes use of SSL certification to keep data safe and secure.

Delivery Area
All sales from the Basildon Paints website are made to customers within the United Kingdom. If Basildon Paints encounters a problem delivering to your location you will be contacted to see if a solution can be found.

Emails and visiting the Homeandgardenware website

Visits to and communications via email are considered electronic communications. When you participate in these you agree that all agreements, information and other communications that Basildon Paints transmit to you electronically comply with the need to put information in 'writing'.

Warranty & Technical Support
Basildon Paints does not provide warranties and technical support for the products it sells to customers. These are provided by the manufacturers of the products.

Basildon Paints will not be responsible for any direct or indirect financial loss from the information contained with the website of Basildon Paints.

Amendments to these Terms and Conditions
We reserve the right to make changes to our website and these Terms and Conditions at any time. This condition does not affect your statutory rights.

Customers should notify Basildon Paints of any complaints in writing at

Governing law and jurisdiction
The laws of England and Wales are applicable to all transactions with Basildon Paints. The non-exclusive jurisdiction of the English courts applies.

None of these condition affect your statutory rights.